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Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training... more ->
Job Description Salary - £22,500 per annum Location - Ty Croes Cwrlwys Valegate Retail Park, Cardiff. Days & Hours - Mon - Fri, 8:30am - 5:00pm (1 hour lunch) Employment Type - Full-time, permanent We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. Due to the location of the office you will need to have a driving licence and a car. Key... more ->
Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff. The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants. Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience. Fostering a culture of learning and development will be pivotal, wherein teamwork, agent engagement, and empowerment are nurtured through coaching, performance evaluation, and continuous skill enhancement, aligning with the... more ->
Location : Cardiff Salary : From £22,369.35 - £24,300 depending on experience Contract : Permanent Hours : 37.5 Hours per week across Monday - Friday Is Customer Service your forte? Are you keen to develop and progress in a prestigious organisation? As a Client Liaison Representative, you will play a pivotal role in supporting our clients on their journey to receive compensation for accidents they have been involved in. The role is primarily focused on liaising with clients to ensure their claims have the correct level of information, using your ability to balance empathy with professional... more ->
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding... more ->
About The Role Customer Service - but without the sales or long hours! Customer Service Advisor - Caerphilly Flexible Full Time hours - 36.25 to 40 hours per week Excellent benefits Hybrid working after 6 months Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading... more ->
About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning. You will be responsible for and provide management, support and training to key Service Improvement Advocates click apply for full job details more ->
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 4 Days on and 4 Days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you'll need to succeed:... more ->
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time/Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with... more ->
Part-time: Permanent Salary : £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission Hourly rate: £12.05 Hour options: 20, 22.5 or 25 Hours Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a... more ->
Full time : Permanent Salary : £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do... more ->
Full time : Permanent Salary : £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Merthyr? We need people like you to speak with our... more ->