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UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV TECHNICAL CUSTOMER SERVICE/HELPDESK REPRESENTATIVE Egham/Staines Salary up to £26,000One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continued success and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record... more ->
Overview: Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines. This role also assists in the efficient running of the internal office and administration. - Based in Leatherhead - £22,000 - £25,000 - Hybrid (minimum 1 day in office) - 5 hours per week - Free Parking - Flexible benefits package (see below for more information) - Pension Contribution Job specification: Assisting Clients within a helpdesk environment Responding to... more ->
Position: Customer Service Representative (day shift) Salary: £23,200.00 Location: Glasgow Head Office Hours: Full Time Hours of work: Shifts are between 7:00am 5:00pm We are advertising this Helpdesk Customer Service Representative role on behalf of our client City Facilities Management . City FM was established in 1985 and the company has grown to become one of the world s largest privately held, integrated FM companies. Job Purpose To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries.... more ->
Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst... more ->
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skill set and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work... more ->
Our client is an innovator at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. They are currently looking for potentially multiple Service Desk Analysts to join the team and help support the businesses. They are hoping to offer the successful candidate somewhere in the region of 25K per annum, but this is dependent on experience. Responsibilities: Timely Response: Address inbound technical helpdesk... more ->
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a... more ->
Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free... more ->
Service Desk Analyst Office 365, Active Directory, ServiceNow South Manchester £230pd inside IR35 My client, a leading managed IT service provider is looking for an experienced Service Desk Analyst to join their end client on a contract basis in South Manchester. This is a contract role inside IR35. Job Summary: To maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests. Candidate Profile Ability to respond to a high volume of support tickets in a timely and professional manner, resolving and escalating when required... more ->
C# .NET Developer Investment Bank London/Remote - £400 per Day (Inside IR35) 6 months (+ extensions) About the role We are looking for a C# .NET Developer to join a global bank, on a 6-month contract. Please note that this is a rolling contract and extensions will be offered. Tasks include understanding business requirements, designing applications, data analysis, programming in Visual C#.NET using both Oracle and SQL Server databases. Skills Knowledge on C#.NET using both Oracle and SQL Server database Setting up a system distribution method to Citrix and application Servers for both Web and... more ->
Technical Support Engineer 6 Month Contract Inside IR35 Manchester Our market leading tech company client are looking for a Technical Support Engineer on a contract basis for 6 months. Responsibilities: Provide day to day IT support to our on site at our clients Manchester office as well as remote support for other offices Assist staff with the installation, configuration, and ongoing usability of laptop & desktop computers, peripheral equipment and software within established standards and guidelines Works with vendor support contacts to resolve technical problems with a range of computing... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the... more ->
Job Title: Electrical Engineer Pay rate: £13.50 PAYE £17.10 Umbrella Location: Glasgow, G2 area Contract: Temporary, 9am-5pm Job Description: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call center/trader operations and experience of power, UPS, CPS, distribution, cooling etc Test and diagnose power quality issues Able to apply a risk focused maintenance approach and operations of plant and systems in data critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Account... more ->
About us: Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. The company: You will be working for an established Facilities Management who will support you to progress and develop in your career there. The role: As the experience host, you will be required to assist partners and visitors to site, anticipate daily needs through digital data and working closely with the... more ->
Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and development of procedures to always ensure the highest quality of service. Efficiency and effectiveness is key, and you will be the champion of these within the helpdesk service. Inheriting ADSL's 'Safety First' value, you'll ensure Health and Safety... more ->
IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office for a 12 month fixed term contract initially which is likely to go permanent after this period. Rare travel may be required to their other sites across the UK. The role will encompass both the Helpdesk and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. Experience with (most of) the following are... more ->
Commercial Gas Engineer - London and the South East Basic 51,000 plus on call and overtime We are currently working with a leading provider of bespoke energy solutions and they are looking to recruit a Commercial Gas Engineer to join their team in the London and South East region. As their commercial gas engineer will be to be responsible for servicing, repairing and commissioning of various gas appliances ranging from light commercial to large industrial. Carrying out works in a timely manner to a high standard, identifying faults and providing quotations and feedback to the sales and... more ->
Service Coordinator Salary: 27,000 Location: Yate Hybrid working Grafton Recruitment are delighted to be working with an established, global leading business for a Service Coordinator to join their team based in Yate. The role of Service Coordinator will be to provide exceptional levels of customer service to customers, and an administrational support to internal teams. The Role: Some of your responsibilities as a Service Coordinator are listed below: Administration and maintenance of PPE records through a wardrobe management system. Handle a variety of telephone queries including emergency... more ->
We're seeking an Accounts Assistant to join a thriving legal business in Chandler's Ford. Collaboration is at the core of their success, and you'll play a vital role in this environment.As Accounts Assistant, you'll tackle diverse accounting tasks, gaining hands-on experience and insights. Enjoy perks like an enhanced pension, health cash plan, birthday day off, life assurance, 1-2-1 coaching, and more! Plus, you'll be offered support for professional development and finance qualifications.If you're detail-oriented, eager to learn, and thrive in a team, read on! Reporting to the Finance... more ->
Our Client is an established FM Service Provider, that has a successful presence in the London market. It is currently looking for a proven Senior Soft Services Operations Manager to join a large contract in West London, you will cover 8 campuses mainly in Ealing with travel also to Reading and Oxford. As the Senior Soft Services Operations Manager, you will be responsible for the delivering and overseeing the soft service streams that include; the Helpdesk, Cleaning, Catering, and Security. You will also be responsible for budgets, people management, monitoring KPIs, SLAs, and deal with... more ->