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About the Role: Grade Level (for internal use): 09 About the Role: Customer Success Manager The Team: A dynamic global team, focused on large global accounts. You are responsible for delivering a successful customer journey and touch points that create long term client engagement, driving product adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Responsibilities and Impact: You will be a key member of the Customer Success Team, responsible for... more ->